Why School Meals Accountability Must Define the Future of Education and Social Protection

EU-funded World Vision project supports 4,800+ Ukrainian children with education, psychosocial aid, and protection amid ongoing war disruptions.

Women in Bangladesh are transforming WASH governance. Learn how empowering female leaders improves water, sanitation, and hygiene services.

by Amos Doornbos, Technical Director, Humanitarian Digital Adoption and Literacy, Disaster Management, World Vision International

EU-funded World Vision project supports 4,800+ Ukrainian children with education, psychosocial aid, and protection amid ongoing war disruptions.

In Svay Rieng, a simple idea—connecting citizens with local authorities—has sparked a wave of transformation. Through the Social Accountability Framework (ISAF), volunteers like Keav Sothea and local leaders are rewriting the future of public services. From cleaner health centers to improved schools and transparent governance, this initiative proves that when communities speak, progress answers.

Through the Implementation of the Social Accountability Framework (ISAF), Community Accountability Facilitators across Cambodia are helping bridge the gap between citizens and public service providers. Trained by World Vision International and supported by the World Bank and development partners, these local volunteers empower communities—especially women, people with disabilities, and rural families—to voice concerns, understand their rights, and improve access to education, health, and local administrative services. Their efforts have led to tangible improvements, including shorter wait times at health centers, higher school enrollment, cleaner and safer learning environments, and stronger trust between communities and authorities—demonstrating how citizen feedback can drive better, more responsive public services.