These safeguarding incident reporting options are intended for use by World Vision employees and the public to notify management when an incident occurs.

This includes any allegation or event that may negatively impact World Vision’s people, programmes, or assets. Kindly use these reporting options to report instances of road accidents involving WVR vehicles, child and adult safeguarding issues, Employee Death, Employee Injury, Employee Sexual Assault, Financial or Asset Loss, Employee Grievance or Harassment, Cybersecurity incidents, Legal matters or Lawsuits, Media & Reputation Management issues, Staff Care matters, or Violence & Staff Security as well as providing your feedback on WVR’s service delivery.

These are the safeguarding incident reporting options:

1. This link takes the reporter (probably a staff) to the Ethicspoint system for World Vision International (

2. You can report to the Community complaints and Feedback mechanisms for World Vision Rwanda through phone call or sms to 7272 .

Legal Privacy and confidentiality disclaimer

World Vision Rwanda promises to handle your personal information with care and respect. However, we may disclose your information to government authorities or other third parties if any lawful circumstances arise. We, therefore, reserve the right to disclose your personal information as required by law and when we believe in good faith that disclosure is necessary to comply with a judicial proceeding, or legal process for justice to be served