Citizen Voice and Action Database dashboards


World Vision's Citizen Voice and Action (CVA) Database and its accompanying mobile application are global digital solutions that capture the data from the social accountability process of CVA, including the monitoring of service standards (mini social audits), community scorecards and community action plans. 

While the CVA approach is focused right at the frontline, it generates large volumes of original, powerful, citizen-generated data and evidence that when brought together can help show patterns in service gaps or successes. These services are set up on the CVA database which collects the results of the social audits, scorecards, and action plans that constitute the CVA process. 

The CVA database PowerBI Dashboards are the analytical platform for the CVA database. They provide more comprehensive, visually rich, flexible analytics and dashboards that can reveal patterns of public service challenges e.g. in health care, education, child protection, social protection, livelihoods and WASH. This data is not only useful in engagements with governments at subnational and national levels, but we believe it can help inform strategic decisions and programme interventions.

As of 2023, there are over 21 countries on-boarded onto the CVA database with over 6,000 facilities and 14,000 community scorecards done and tracking over 16,500 community actions for implementation.

Explore the dashboards below, or click here to open directly in a browser window.