His Royal Highness Chief Bunda Bunda of the Soli people has applauded World Vision Zambia's Citizen Voice and Action (CVA) approach for transforming community engagement in Rufunsa District. Recognising the tool’s power to drive accountability and improve essential services, Chief Bunda Bunda hailed CVA as a catalyst for sustainable development in his chiefdom.

World Vision's social accountability approach, Citizen Voice and Action (CVA), equips communities to hold their own governments accountable for the promises they make. CVA works by educating citizens about their rights and equipping them to advocate for improvements to basic services. World Vision Malawi celebrates impact through the booklet.

The Grow ENRICH project aims to improve maternal and child health and nutrition in Kenya, Somalia, and Tanzania, benefiting many individuals over four years.

Mukuyu Rural Health Centre, serving 5,914 people, faced staff housing issues, forcing nurses to sleep in the maternity wing or commute, impacting patient care.

For years, pupils at Masamba Day Secondary School in Mbala District faced significant challenges in their pursuit of education. Overcrowded classrooms, a lack of proper sanitation facilities, and an inadequate water supply made learning difficult. However, through the persistent efforts of the Citizen Voice and Action (CVA) Committee, the school now boasts a newly constructed 1x3 classroom block, an ablution block, and a mechanized water system—funded through the Ministry of Education and the Constituency Development Fund (CDF).

The Citizen Voice and Action (CVA) approach has significantly transformed the education sector by empowering communities to advocate for better educational services and infrastructure. Through CVA, parents, teachers, and local leaders actively engage with policymakers to address challenges such as inadequate school facilities, teacher shortages, and lack of learning materials. As a result, many schools have seen improved resource allocation, enhanced accountability, and increased enrollment rates, ultimately creating a more conducive learning environment for children