World Vision introduced the Citizen Voice and Action (CVA) approach, a grassroots advocacy method that empowers communities to hold government and service providers accountable for essential public services like health care, education, and child protection.

This article highlights how 2,400 children in Bukanga Lonzo, Kwango Province, have officially received birth certificates thanks to advocacy efforts led by World Vision. Through its Citizen Voice and Action (CVA) approach, the organisation worked alongside local authorities, the civil registry and community partners to regularise the status of children who had never been registered at birth. The piece underscores the importance of legal identity as a gateway to fundamental rights, including access to education, healthcare and public services. It features testimonies from local leaders, judicial authorities and parents, illustrating both the legal significance and the emotional impact of receiving a birth certificate. Beyond celebrating the milestone, the article also raises awareness about the legal requirement to register children within 90 days of birth and calls for continued collaboration to ensure that every child is recognised, protected and given a fair start in life.

In Svay Rieng, a simple idea—connecting citizens with local authorities—has sparked a wave of transformation. Through the Social Accountability Framework (ISAF), volunteers like Keav Sothea and local leaders are rewriting the future of public services. From cleaner health centers to improved schools and transparent governance, this initiative proves that when communities speak, progress answers.

Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organize citizens, communicate with leaders, and hold authorities accountable.

Experience the transformative power of World Vision Zambia's community-owned Advocacy Citizen Voice and Action (CVA) Model! This innovative approach empowers local communities to take charge of their development by actively advocating for essential social amenities.

Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organise citizens, communicate with leaders, and hold authorities accountable.

Free medical outreach in Ghana’s Afram Plains provided screenings and care to 789 children, showing how strong partnerships improve child health and community wellbeing.