Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organize citizens, communicate with leaders, and hold authorities accountable.

Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organise citizens, communicate with leaders, and hold authorities accountable.

Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organise citizens, communicate with leaders, and hold authorities accountable.

Citizen Voice and Action (CVA) Field Guides are practical tools designed to help communities and individuals effectively engage in local governance and advocate for positive change. These guides provide step-by-step instructions on how to identify community issues, organize citizens, communicate with leaders, and hold authorities accountable.

Nalukwale Community School, which once struggled with dilapidated infrastructure, has undergone a remarkable transformation. Thanks to the Community Voice & Action (CVA) accountability approach implemented by World Vision Zambia in partnership with the Education Above All Foundation’s Educate A Child programme and the Forum for African Women Educationalists of Zambia (FAWEZA), the Nalukwale community has been empowered with skills through training in the CVA model to monitor the standards of services provided. This has enabled them to advocate effectively for quality service delivery and accountability from the government.

In Bamako, CVA mobilises citizens to improve health, education, and sanitation—boosting civic engagement and service delivery in dense urban areas.

In the war-torn east of the Democratic Republic of Congo, thousands of children have been orphaned by ongoing massacres and left vulnerable to trauma and despair. Through faith-based initiatives like the Let the Children Come program, local heroes like Hélène offer shelter, psychosocial support, and Bible study groups that help heal deep emotional wounds. Stories like Isaac’s, who regained his voice after years of silence, show how hope and resilience are being rebuilt, even as the urgent needs of countless others remain.

In Dhaka’s Mirpur, CVA empowers youth to engage police, creating child-friendly help desks and driving policy change for safer, inclusive urban communities.

In Sri Lanka, children lead research to improve school meals through World Vision’s ENOUGH campaign, sharing challenges and hopes for nutritious school food.