Factsheet 2025 Engaging Citizens to Improve Service Delivery Through Social Accountability Project

In Kolwezi, Lualaba province, the cholera outbreak is not only claiming lives in the hospital. It is also claiming lives in people’s homes, but silently. Since December 2025, the Manika health zone has been facing a health crisis. But a genuine chain of solidarity has emerged. With support from World Vision DRC, through the NEPRF (National Emergency Preparedness and Response Fund), an internal emergency fund used to rapidly mobilise humanitarian aid during disasters, courageous community volunteers, such as Nicole, are going door-to-door to raise awareness, disinfect, distribute chlorine, and refer the sick to treatment centres. The result? Over 7,000 people have been reached. More than 100 kg of chlorine has been distributed. Community mobilisation is our best weapon against cholera. Because saving lives starts with a simple act: informing to protect.

This article highlights how communities in Karawa, North Ubangi, used World Vision DRC’s Citizen Voice and Action (CVA) approach to identify insecurity as a key concern and peacefully advocate for stronger protection measures. Through community mobilisation, dialogue with authorities and a formal advocacy memorandum, residents demonstrated how informed citizens can influence local governance and contribute to building safer, more resilient communities.

From earthquakes to landslides, Nanda Budha reflects on leading humanitarian responses and standing with communities in crisis.

The objective of year's Global Handwashing Day celebrations, organised by the Ministry of National Education, Vocational Training and Reform in collaboration with our partner UNICEF, was to promote hygiene as an effective and affordable way to prevent the spread of diseases.

The one-year Project for Strengthening the Resilience of the Communities Most Vulnerable to Malnutrition and Food Insecurity is implemented in six Mauritanian Communes of the Moughataa of Kiffa in the Wilaya of Assaba. This visit allowed Ms. Marie Pierre Poirier to exchange with project beneficiaries, as well as with administrative authorities and the technical team in charge of implementation and monitoring.

World Vision, within its new ‘Together against Trafficking in Persons’ project funded by the United States Department of State, supported the launch of the new awareness raising campaign to combat Human Trafficking and Exploitation initiated by the Ministry of

In 2016, 37-year-old Koranic teacher Sidi Mohammed met with World Vision staff visiting his neighbourhood to implement sponsorship projects, raise awareness, and identify children in need of support. It was then that Sidi discovered an important model that marked a turning point in his life – the Celebrating Families approach (CFC), whose purpose is to equip communities to create a healthy and loving environment for the well-being of children.

World Vision Chad works daily for the well-being of children, and continues to support the Government of Chad in the Response against COVID-19.