Khaled remembers the pain, fear, and long months of recovery after a serious fall on a mountain, but he also thinks of the moment he decided to rise again.

At World Vision Zambia, our mission to deliver safe, clean water and sustainable sanitation to the most vulnerable children and communities relies heavily on the integrity of our infrastructure. To ensure the highest level of accountability and performance, our technical and supply chain teams operate strictly under World Vision's WASH Procurement Guidelines: Procedures and Standards for Suppliers.

No child should have to choose between their education and their health. Through our WASH in Schools (WinS) initiative, we are transforming rural classrooms into safe, healthy, and welcoming environments where children can thrive. Guided by World Vision’s global standards, this program goes beyond just building modern toilets and handwashing stations.

At World Vision Zambia, we believe that every girl deserves the chance to stay in school and reach her full potential. In rural communities, many girls frequently miss classes or drop out entirely simply because their schools lack proper toilets or privacy when they are on their periods. Through our "Basic for Girls" (B4G) Project, supported by World Vision Korea and KOICA, we have built safe, private, girl-friendly bathrooms and modern menstrual hygiene spaces in rural schools.

After years of conflict kept him out of school, 12-year-old Bereket entered a classroom for the first time. With support from the IHOPE project, he learned to write his name and began rebuilding his future through education.

Winnie Khor, Resource Development Senior Regional Advisor, World Vision East Asia, was recently invited to speak at the Global CSR and ESG Summit in Bangkok. In her session, she highlighted a growing gap in ESG conversations: while measurement, reporting and Digital/AI continue to advance, the role of human-centric design in achieving real-world impact is often underexplored. This article shares her reflections and how investing in stronger communities can contribute towards more resilient business outcomes.

At World Vision Zambia, we are deeply committed to ensuring that our water supply interventions provide more than just access; they guarantee safety and long-term health for every child and community . In alignment with the World Vision Global Water Quality Protocol, our technical teams implement a standardised process of rigorous physical, chemical, and bacteriological testing for all newly constructed and rehabilitated water facilities prior to commissioning.

A health facility should always be a place of healing, never a source of infection. When healthcare facilities lack clean water, proper toilets, and safe waste management, patient care is compromised, and the risk of infection rises. Through our WASH in Healthcare Facilities (HCFs) initiative, guided by World Vision's global quality standards, we are transforming rural clinics into safe, hygienic environments.

At World Vision Zambia, we know that building water systems and toilets is only half the battle. To truly protect children from preventable illnesses like diarrhoea, communities must also adopt healthy habits. Guided by World Vision’s global Behaviour Change Framework, we focus on the human side of development.

Clean water and safe bathrooms should be accessible to absolutely everyone, without exception. In many communities, women, girls, people with disabilities, and elderly individuals face unique challenges and are often left out of decisions regarding water and sanitation. Through our Gender Equality and Social Inclusion (GESI) in WASH initiative, we are changing that.