Program Operations Office Sponsorship Operations Coordinator

POSITION:      Program Operations Office Sponsorship Operations Coordinator

OPEN TO:        All Interested Ethiopian Nationals (Female applicants are highly  


OPENING DATE:  April 16, 2014

CLOSING DATE: April 26, 2014

Major Responsibilities: 

  • Coordinate & ensure all child Sponsorship business processes are implemented at POO/ADPs as per sponsorship policies, standards and procedures;
  • Identify the skill gap of the POO/ADPs staff and conduct training in collaboration with NO Sponsorship operation team as required;
  • Coordinate, Facilitate and Monitor the sponsorship operation functions of the POO and ensuring quality child to sponsor communications;
  • Network and build smooth relationship with NO, Support Offices and ADPs in providing quality sponsorship service;
  • Implement, Monitor and follow up new sponsorship initiatives (Sponsorship 2.0, Single STEP, sCMS, SIP, etc) at the POO and ADPs;
  • Coordinate, Monitor and Ensure quality designing of APR and Christmas Cards and follow up on timely mailing process to respective sponsors and SOs on regular and period basis;
  • Coordinate and handle Sponsor Visit, follow up on Birthday Bounce Back Christmas gift kit and GN funds under the POO;
  • Monitor and follow up the status of SOIs/KPIs, Child Monitoring, RC/family benefit and participations in the program using sponsorship systems and other tools as appropriate;
  • Participate and contribute to POO level guidance on design/redesigning of ADP programs ensuring that Sponsorship components are integrated appropriately in alignment with Partnership Guidance;
  • Organize and Conduct Periodical ADP monitoring/support visit and check that ADPs are maintained sponsorship standards and procedures;
  • Monitor and follow up Annual Sponsorship Data Reconciliation, Children Annual and Biannual data Updates in STEP system, Case Management Issues, CWB components of the respective ADPs;
  • Monitor, follow up and ensure the proper functioning of all sponsorship operation systems at ADPs to inform sponsorship programming regularly;
  • Collaborate with POO ICT/HO team in ensuring that staff working at sponsorship systems are adequately trained and supported and are performing at optimum level

Qualifications Required: BA Degree in English, Psychology, Sociology, Management or related Social Science fields. Preferred: MA English, Psychology, Sociology, Development studies or other relevant fields

Work Experience and Skill Required:

  • Minimum of 4 years’ experience in child sponsorship management from which 2 years in supervisory level
  • Good knowledge in WV sponsorship programs
  • Proven Negotiation and Leadership skills
  • Fluent writing and spoken English
  • Good presentation, communication and partnering skills.
  • Good Monitoring and Evaluation Experience

Additional requirements: Committed to WV’s vision, mission and core values

Place of Work: Addis Ababa

Salary: World Vision has an attractive salary and benefits scale

How to Apply:

Interested applicants are required to fill the employment application form (you can get this form from and send to P & C Division, World Vision Ethiopia P. O. Box 3330, Addis Ababa, or submit in person to our office located in Gerji area, near Anbesa Garage within 10 days after the date of this announcement or email to Please indicate the position name on subject when email your application form.

Note: We do not receive CVs, application letters, credentials and supporting documents at this point