User Fees and Insurance Cover Significantly Reduce Downtime of Water Supply Systems

World Vision Zambia supported the communities in putting in place systems that would promote the sustainability of water supply systems. These systems include monetary contributions for the maintenance of the facilities and cover insurance premiums. In the event of damage or theft to significant components, communities would not face a long period of downtime without accessing water. Some of the approaches used are highlighted in the subsequent sections.

This Technical Brief highlights key processes followed to achieve sustained water access among communities and critical outcomes of insuring 40 water supply facilities in 8 districts. The brief also highlights challenges experienced and shows opportunities in implementing such a project.