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Engaging citizens to improve service delivery through social accountability
The project aims to improve the performance of public service providers through improved transparency, strengthened citizen engagement and responsive action. The project also aims to progress the institutionalization and
Guide Fondamental: La Voix e Action Citoyennes pour l’action climatique et la gestion environnementale
Le changement climatique est un facteur clé de l’extrême pauvreté, des inégalités et de la vulnérabilité des enfants. Il entrave la réalisation des droits fondamentaux des enfants tels qu’ils sont inscrits dans la Convention
Guia fundamental: Uso de Voz y Acción Ciudadanas (VAC) para la Acción Climática y la Gestión Medioambiental
El cambio climático es una causa clave de la pobreza extrema, la desigualdad y la vulnerabilidad de la niñez. Impide el cumplimiento de los derechos fundamentales de la niñez consagrados en la Convención sobre los Derechos
Foundational Guide: CVA for Climate Action and Environmental Management
Climate change is a key driver of extreme poverty, inequality, and child vulnerability. It impedes the realisation of children’s fundamental rights as enshrined in the UN Convention on the Rights of the Child. Accountability
Environmental and Social Commitment Plan (ESCP)
Implementation of the Social Accountability Framework (ISAF) aims to empower local communities and promote dialogue with service providers to improve the quality of local public services provided by commune administrations
Environmental and Social Commitment Plan (ESCP)
Participatory processes have been a part of local governance and decentralisation initiatives led by the Royal Government of Cambodia since the mid-1990s. In 2015, the government launched the Implementation of the Social
Practice Notes: Citizen Voice and Action for Disability
Children and other persons with disability in communities where WV works are often excluded from decision-making and advocacy efforts. Persons with disability are stigmatized in most countries, even if they are wealthy. This
CVA Database in PowerBi Introductory brief
World Vision's Citizen Voice and Action (CVA) Database and its accompanying mobile application are global digital solutions that capture the data from the social accountability process of CVA, including the monitoring of
Gender Equality & Social Inclusion (GESI) Daily Newsletter - Issue 1
Research shows that societies with greater GESI experience faster economic growth, better outcomes for children, and more representative institutions at all levels. This newsletter shares updates from a global GESI Learning
Enhancing Education Outcomes Through Social Accountability of Duty Bearer by Community Members
Citizen Voice and Action (CVA) is one form of social accountability founded on the human rights-based approach to development. The World Bank (2004) defines social accountability as actions and mechanisms beyond voting that
Pathway to Link Humanitarian Cash to Social Protection through Social Accountability
In response to the socio-economic impacts of the pandemic, governments have introduced over 1,600 social protection measures in almost all the world's countries and territories. Cash assistance - a critical intervention in
ISAF Highlight Report: Improving Public Services through Social Accountability
The Implementation of the Social Accountability Framework (ISAF) in Cambodia aims to improve local service delivery through enhanced accountability of service providers and local authorities. Through ISAF, citizens are
How the data generated by citizens in the Implementation of Social Accountability Framework (ISAF) can be used to report on the Sustainable Development Goals 16.6.2
The indicator SDG 16.6.2 focus on the satisfaction of citizens with the quality (and availability) of essential public services (healthcare, education and administrative services). It aims at measuring if governments are
Engaging Citizens to Improve Service Delivery through Social Accountability
The Implementation of the Social Accountability Framework (ISAF) in Cambodia aims to empower citizens, strengthen partnerships between sub-national administrations (SNAs) and citizens, and leverage enhanced accountability of
Implementation of the Social Accountability Framework - Booklet - 01st July 2020
The Implementation of the Social Accountability Framework (ISAF) in Cambodia aims to improve local service delivery through enhanced accountability. Through ISAF, citizens are informed about the services they are entitled to
COVID-19 & Urgent Need for Child-Sensitive Social Protection
The COVID-19 pandemic is negatively affecting children’s lives in a myriad of ways any of those most vulnerable and least able to weather the socio-economic impacts of this pandemic have the least access to social protection
CVA for Health Technical Brief
Citizen Voice and Action (CVA) is a local level advocacy and social accountability approach that facilitates dialogue between communities and government in order to improve health service delivery. CVA focuses primarily on
COVID-19: A chance to empower citizens through social protection
Billions are now being distributed to citizens by governments to stave off rising poverty from COVID-19. The unprecedented pandemic demands an unprecedented government response. More than 126 countries have already introduced
Review of the citizen generated data from ISAF Phase I (2016-2018)
Participatory processes have been a part of local governance and decentralisation initiatives led by the Royal Government of Cambodia since the mid-1990s. In 2015, the government launched the Implementation of the Social
Engaging Citizens to Improve Service Delivery through Social Accountability
World Vision Cambodia will implement the Engaging Citizens to Improve Service Delivery Through Social Accountability Project with the involvement of the National Committee for Sub-National Democratic Development (NCDD) at the
The Case for Citizen Generated Data for SDG Accountability
Data, privacy, information. These issues more important than they have ever been, and for the poorest and most vulnerable people in the world – especially children – they are key to realising their rights.
In order to